Privacy Policy

Last updated: 2026

Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy describes how LunarSwap ("we", "us", or "our") collects, uses, and shares your personal information when you use our cryptocurrency exchange services. We are committed to protecting your privacy and ensuring you understand our practices regarding your data.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identification Information: Name, email address, phone number, and government-issued identification for KYC/AML purposes.
  • Transaction Data: Details of cryptocurrency transactions conducted on our platform.
  • Technical Data: IP address, browser type, and operating system for security and optimization purposes.

2. Use of Cookies

We use cookies to enhance user experience, analyze site traffic, and serve targeted advertisements. You can control cookie preferences through your browser settings.

3. Third-Party Services

We may share your information with third-party service providers to facilitate our services, such as payment processors and identity verification services. These providers are contractually obligated to protect your data.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Information collected for KYC/AML purposes may be retained for a minimum of five years after account closure.

5. Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have specific rights under GDPR and CCPA, including the right to access, correct, or delete your personal data. You can exercise these rights by contacting us directly.

6. Security Measures

We implement technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system can be completely secure, and we cannot guarantee absolute security.

7. KYC/AML Data Handling

LunarSwap is required to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. We collect and verify personal data for these purposes and may share it with regulatory authorities as required by law.

If you have any questions about this Privacy Policy, please contact us at privacy@lunarswap.com.